Impacts on Real Education providing services as a result of COVID-19 Pandemic.
As a result of these extenuating circumstances, more specifically that Venues are prohibited from outsourcing their space, we may be forced to reschedule some of our events to suitable dates once the restrictions or bans are lifted.
We acknowledge that an Extenuating Circumstances Policy applies in this instance, one that is in alignment with Australian Consumer Laws where a Business is required to withdraw its products or service due to Government restrictions and bans.
Anyone enrolled into a Real Education Workshop, Seminar or Program that is affected by Government Restrictions & Bans will receive a credit and retain the full value of their enrolment. The credit is valid for booking into similar or other Real Education event for 12 months from original event start date. We ask for your understanding that at these uncertain times we simply cannot offer refunds due to these extenuating circumstances.
We appreciate at this uncertain time most people are experiencing uncertainty. We wish to reassure those of you who have enrolled under the Deposit Option or Payment Plan Pricing into any of our upcoming events that we may be forced to reschedule, that the due date for payments of your balance enrolment fee:-
For Deposit Option will remain “2 weeks before the event start date.”
Therefore, the date for payment for Real Man 1 April 2020 (if rescheduled) would be extended from 9th April 2020 to whatever date is 2 weeks before the rescheduled event date.
Similarly, for Payment Plans, the first installment will not be due for payment until 1 month after the rescheduled event date.
If you are unable to attend the rescheduled event, we will honour a transfer to that same event within 12 months from the original event date, including events in 2021, which are yet to be scheduled.
All enrolments that are affected by the Coronavirus Pandemic will be transferred to the rescheduled event date, at no additional cost to the Enrollee.
It is our intention to conduct our scheduled events throughout 2020 where we are lawfully permitted. We will employ our best efforts to keep you informed of any changes that we need to make on an ongoing basis..
We wish to reassure our Clients that during these unprecedented times we are on a daily basis adjusting our services in alignment with the Governments Covid-19 Regulations, Guidelines, Restrictions & Bans.